At Stephen Anthony, we pride ourselves on delivering high-quality products. We want you to be completely satisfied with your purchase. However, please note that we do not accept returns or exchanges for any items unless there is a manufacturing defect.

Manufacturing Issues: If you receive a product that is damaged or defective, please contact our customer service team within 15 days of receiving your order. We will work with you to resolve the issue promptly. To assist with your claim, please provide a description of the problem and any relevant photos.

Important Notes:

• All products must be returned in their original packaging and condition to qualify for a refund or replacement due to manufacturing issues.
• Shipping costs for returns due to manufacturing defects will be covered by us.

Thank you for understanding our policy. If you have any questions or concerns, please do not hesitate to reach out to our support team.

Return Policy

At Stephen Anthony, we pride ourselves on delivering high-quality products. We want you to be completely satisfied with your purchase. However, please note that we do not accept returns or exchanges for any items unless there is a manufacturing defect.

Manufacturing Issues: If you receive a product that is damaged or defective, please contact our customer service team within 15 days of receiving your order. We will work with you to resolve the issue promptly. To assist with your claim, please provide a description of the problem and any relevant photos.

Important Notes:

• All products must be returned in their original packaging and condition to qualify for a refund or replacement due to manufacturing issues.
• Shipping costs for returns due to manufacturing defects will be covered by us.

Thank you for understanding our policy. If you have any questions or concerns, please do not hesitate to reach out to our support team.

We are pleased to offer complimentary ground shipping on all orders. Here are the details of our shipping policy:

Free Ground Shipping:

• We offer free ground shipping on all orders within the United States.
• Orders are typically processed within 1-3 business days and shipped using our standard ground service.

Delivery Times:

• Delivery times may vary based on your location and the shipping carrier. Once your order is shipped, you will receive a tracking number to monitor the status of your shipment.

Expedited Shipping:

• If you require expedited shipping, options will be available at checkout for an additional fee.

Order Tracking:

• After your order has been shipped, you will receive an email confirmation with tracking information so you can easily follow your package on its journey.

Thank you for choosing Stephen Anthony! Should you have any questions regarding shipping or your order, please feel free to contact our customer service team.

1. What types of products does Stephen Anthony offer?
Stephen Anthony specializes in premium men's under garments and apparel. Our products are designed with quality and style in mind, ensuring a perfect fit for any occasion.

2. How can I place an order?
You can place an order directly on our website by browsing our collection, selecting your desired items, and following the checkout process. If you need assistance, feel free to contact our customer service team.

3. What payment methods do you accept?
We accept a variety of payment methods including major credit cards (Visa, MasterCard, American Express), PayPal, and Apple Pay.

4. What is your return policy?
We do not accept returns unless there is a manufacturing defect. If you receive a damaged or defective product, please contact our customer service team within 15 days of receiving your order, and we will assist you in resolving the issue.

5. Do you offer international shipping?
Currently, we only provide shipping within the United States. Stay tuned for potential international shipping options in the future!

6. How can I track my order?
Once your order has shipped, you will receive an email confirmation with tracking information. You can use this information to monitor the status of your shipment.

7. Why packs?
We sell underwear in packs of two to offer better value and convenience, making it easier for you to stock up on essentials. Bundling also allows for versatile mix-and-match options while reducing packaging waste.

8. Can I make changes to my order after it has been placed?
If you need to make changes to your order, please contact our customer service team as soon as possible. Unfortunately, we cannot guarantee changes can be made once the order has been processed.

9. How can I contact customer support?
You can reach our customer support team on the Contact Us page. We’re here to help!